To make things more convenient for you, we are opening locations throughout the US so if you're not near a store, you can easily get our products closer to you.
Options and pricing | How it works | FAQ
Track and manage your order
Pickup location options and pricing
You can collect your order at an IKEA store or branded location, Pickup locations from a third-party provider.
Collect your order at IKEA, free
Collect your order at any IKEA store, Plan & order point, or warehouse for free.
- You choose the IKEA location, date and 1-hour time window.
- We will send you a notification when your order is ready for pick-up.
- We'll hold your order for up to 24 hours.
- For any size order of furniture and accessories.
View all IKEA store locations
Collect your large order at pickup location, starting at $5
Collect your furniture/large order at a location near you.
- Orders over $50 collect for free. For orders under $50, collection is $5.*
- You choose the location and date.
- We will send you a notification when your order is ready for pick-up.
- We'll hold your order for up to 5 days.
- For collection of furniture/ larger orders over 50 lbs.
- Make sure to have the appropriate size vehicle to accommodate your purchase.
Collect your small order at a third party location, starting at $5
Collect your small orders and accessories at a location near you.
- Orders over $50 collect for free. For orders under $50, collection is $5.*
- You choose the location and date.
- We will send you a notification when your order is ready for pick-up.
- We'll hold your order for up to 5 days.
- For collection of accessories/ smaller orders under 50 lbs.
How it works
Be inspired by browsing our website or in-store experience to create your list.
Step 1: During checkout, you will have the option to choose an IKEA Store or branded location or Pickup location operated by a third-party provider.
Step 2: Wait until you receive the "Ready for pickup" email or SMS before heading to the store or Pickup location.
Step 3: Follow the instructions in the email or SMS and proceed to your selected store or Pickup location. Further direction will be communicated upon arrival.
Click & Collect
If you are shopping at Brooklyn, Queens, Elizabeth, Paramus, Long Island, and Woodbridge, please read these FAQs.
The Click & Collect service is available at all IKEA store locations, excluding our Planning Studios. Once everything has been added to your online shopping cart, select Click & Collect at check-out to find a participating IKEA store near you.
Click & Collect is free at your local store.
The Click & Collect terms and conditions can be found on our website here:
Our stores have a limited number of slots per day for this service due to high demand. Once this limit is reached, you'll receive a "maximum order capacity" warning in checkout.
Regarding stock, our system allows a specific quantity of an item to be sold in one day. Once we reach this capacity or if there is limited stock available, the item will appear as out of stock during checkout.
While checking out on our website, you’ll be given the option to name an alternate collector for your Click & Collect order.
At this time, we only allow customers to designate an alternate collector during check-out. If you’re no longer able to pick up the order, we recommend cancelling and placing a new order with the intended alternate collector listed.
Once your order is ready to be collected, you’ll receive an email letting you know the date and time frame for pickup.
Our system allows a specific quantity of an item to be sold in one day through Click and Collect. Once we reach this capacity or if there is limited stock available, the item will appear as out of stock during checkout.
Customers have up to 24 hours to pick up the merchandise from the confirmation of the pickup date. Please note, you cannot make any modifications to Click & Collect orders once the picking has been completed.
Local Pick Up Points
Local Pick Up locations allow you to choose to pick up your IKEA parcel deliveries at a secure nearby FedEx location.
As of February 22nd, this service will be available nationwide at 2,000+ FedEx locations
When you are checking out, you will be asked to input your zip code. If this service is offered in your area, it will pop up with your local FedEx pick-up point options. Then select the location and date that is convenient for you.
The service is a flat rate of $4.
You will receive an email and/or SMS notifying you that your order is ready for pick up at your local pick-up point location. You must provide your order number and valid government issued photo ID to receive your order.
Yes, during checkout, you can add the name of the person who will collect the order under the alternate collector field. When they go to pick up the order, they must provide the order number and valid government issued photo ID to receive the order.
You have 5 days from the date your order arrives at the pick-up location to retrieve it.
You can return your package in-store or contact our support center for refund and returns instructions.
If you are unable to pick up your package within 5 days of the scheduled date, we will return your order and a refund will be made in the same form of payment originally used to make the purchase.
You can view the tracking information on the Track & manage my order page online. You can access the Track & manage my order page by selecting the truck icon next to the search bar.
Free collection over $50 Promotional Details
*Restrictions apply. Not all products eligible. This promotional offer is governed by and IKEA reserves the right to modify or cancel this offer at any time. Customers should always refer to the available delivery options and corresponding prices presented during the online checkout process. Pricing and delivery times will vary based on specific delivery zip codes, your proximity to a store or distribution center, your total order weight, or order size.
