Why is my Verizon Wireless service not working?
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
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In the last three months, how would you rate Verizon Wireless?
2.42 out of 5 57,328 ratings
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Problems in the last 24 hours
The graph below depicts the number of Verizon Wireless reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Verizon Wireless. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Verizon Wireless compensate me for the outage?
The recent Verizon Wireless outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Verizon Wireless if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Verizon Wireless has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Verizon Wireless users through our website.
Phone (55%)
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Internet (25%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (2%)
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Live Outage Map
The most recent Verizon Wireless outage reports came from the following cities:Mars Hill, Placerville, Decatur, Statesboro, Port Saint Lucie, Dayton, Chicago, New York City, Columbus, New Brunswick, Washington, D.C., Plymouth, Phoenix, Seattle and Atlanta.
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| City | Problem Type | Report Time |
|---|---|---|
 Mars Hill | Total Blackout | |
| Placerville | Internet | |
| Decatur | Phone | |
| Statesboro | Phone | |
| Port Saint Lucie | Phone | |
| Dayton | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
- Przeciętny Cud (@przecietny_cud) reported
@chinds185 @thetroseshow @SamiFathi_ holy **** that’s the dumbest comment i read today and probably in a whilewhere exactly do you have this mysterious 5G? oh, in this 3rd world country where Verizon says to turn it off to save battery life?
- Stacey O’Brien (@KideckelStacey) reported
@verizonfios @VerizonSupport you have got to be sh*tTING me if you think you’re charging me $99 to fix wiring problem that YOUR tech did.
- KVVN (@KVVN_TULUB) reported
Really waiting on this Verizon guy so I can get this **** fixed. **** my landlord
- Mssr. Le’Pew (@duke877) reported
@Verizon Horrible ad
- DAM (@Debbie_A_M) reported
@V_LoView @DanyelleSargent @Verizon I guess you’ll never watch again .. cuz that piece of dung will never have a job in the NFL again!! Not even cleaning the toilets .. sorry but it’s the truth!! Stand for the 🇺🇸!! Kneel for the cross!!
- Anna (@dv_devain) reported
@bfishbfish Actually I don’t think you are dear. Your statements are completely false. You know that the towers had the signal for the Verizon and AT&T cell service. We had none after the towers fell for a period of time. I was there I know.
- Marybeth McLaughlin (@marybeth5025) reported
@DanyelleSargent @Verizon Nope. Maybe 10 years ago I’d want to go. But not for a bunch of woke crap. Pass.
- Im1CrazyCow (@Im1CrazyCow) reported
@FrontierCorp Miss Karen , if you are a former Verizon Rep U Know what I'm saying is true but its Your employer so I know You can't speak truth,But Be Ready BC Frontier got Billions 2 Fix & still 0 upgrades. @GetSpectrum is eating into uR #'s & New speed is coming & yet frontier Does "0" hmmm
- D. Garrett (@shes_in_stem) reported
I need to speak with a human, over a phone, regarding my account. Chat is inefficient and in this case, ineffective. I still seek answers and clarity on an issue from months ago. AI and technology isn't always the best customer service channel. @Verizon
- Steve 🦈 (@no_treefiddy) reported
********? I need to pay for Redzone on my phone now? @Verizon @NFL
- Adel Mustafa (@TheRealAdel) reported
@EthanDSmith01 @nflnetwork @VerizonSupport Same here. Let me know if you fix it
- Foxy🇭🇹 (@TheRealFox5) reported
@VZWSupport 5G data service. I live in north jersey
- 2Plantains (@2Plantains) reported
@Verizon As gross as it is to use 9/11 as a tool for marketing wireless service, it’s not as bad as using 9/11 to market two pointless, bloody, costly wars.…Hey, though… did Verizon profit from those wars?? I actually don’t know. Let’s all go research that!
- C (@hypocrisyisevil) reported
Haha @verizonfios and their @VerizonSupport proves how awful they are once again. Opening weekend of football can cant even get in touch with anyone to add Redzone. What’s joke. Need to get rid of them
- Sarah Lee (@legend__21) reported
I pay Verizon too much money to be playing with my service like this 😒
- UKG76 (@ukg76) reported
@TMobile thank you for messing up when you bought Sprint. My service was great til you bought them, and was horrible after, the Best decision I made was changing over to @Verizon
- Twader (@Twader6) reported
@VerizonSupport I'm stuck in an authentication loop trying to watch NFL Redzone online, is there anything I can do on my side to fix this?
- Kenners (@VonActor) reported
@_Credible_Hulk Perhaps some truth, not every study, and you say considered. How many were independent studies?I suppose the Post Office and Verizon buildings didn't get any damage to the level of wtc7 did. How many wtc buildings were left untouched out of interest,ive got no horse in this race.
- MONEYBAGG LE. (@iam_monyeee) reported
@VZWSupport My service randomly goes out. No bars, nothing.
- Motley (@b1gwayne) reported
@VZWSupport Support can't figure it out either, I've already spoken with a live agent. I'm just putting it out there that the ads free bundle should be an option. I would gladly pay for it.
- Crystal Skyes (@crystalskyes80) reported
@MirrorHer @RoseTransition @tslycha More specifically it should be noted which carrier or no carrier version you are using. Since sometimes carrier BS can cause issues. My S21U T-Mobile works fine. But say a Verizon or AT&T might have issues.
- Gina Lee (@Gina_VFL) reported
Attempting to fix multiple problems with my @Verizon account. On the phone with @VerizonSupport for 30 minutes and my call was merged WITH ANOTHER CUSTOMER. How does this even happen??? Absolute incompetence. I’m up to 10 hours of my time trying to fix issues. Unbelievable.
- Danielle Krenn (@daniekrenn) reported
Hey @Verizon I've had a ticket sitting with NO activity for 7 days. Currently paying for service that we aren't getting. It also wasn't cool being lied to when I was told there weren't any service issues elsewhere. Google proved that to be a lie. @ATT we coming back for ya!
- 👑 Samantha (@RogueDior) reported
Another day with Poor service with @VZWSupport
- J Fauatea (@NibblesNipps) reported
@Verizon I get 10+ scam texts and 5+ scam calls daily. Is there something yall can do for your customers to help? It makes me want to cancel my service. I'd rather not have a cellphone than deal with this crud.
- OldDvlDog (@DvlOld) reported
@DanyelleSargent @Verizon My fav day used to be Sundays. Not since the dumbass @NFL went woke. Their support of all things pc is ridiculous and now not worth watching.
- Mark Hamrick (@hamrickisms) reported
@VerizonSupport NFL Red Zone is not working on FIOS. Bad time for an outage.
- Reviews For Nerds (@reviewsfornerds) reported
@Mintmobile do you have a service that would allow 2 phones to share calls/sms? I have a palm pvg100 that works with number sync on Verizon but I'd love to do the same with you.
- lucas walters (@lucaswa63887209) reported
@EthanDSmith01 @nflnetwork @VerizonSupport Yeah it is just down run
- Brian (@BrianCinBengals) reported
@andreperrotta13 Satellite Direct TV isn’t an option where I live, so I‘ve had to lean on the streaming service. We’ve got the top level of Verizon Fios fiber optic internet, so buffering is very rare. I can’t shake the delay though.
